Your faithful companion that keeps you close to the ones you love

Comprehensive services for international animal relocation

Separated by miles?

Moving to another country, a business trip, a journey around the world in search of new adventures... There are many circumstances in which you might need your pet to stay close to you.

We help you stay together and keep sharing adventures, wherever you are.

At Vetravel, we take care of everything to make your pet's relocation easy and safe, wherever you travel.

How do we do it?

Veterinary Experience and Professionalism:

We have a team of veterinarians with over 20 years of experience ensuring expert care and a deep understanding of animals' health and wellbeing needs.

Comprehensive and Hassle-Free Management:

We handle all the paperwork and travel logistics so you can enjoy the peace of mind that comes with knowing your faithful companion is in good hands.

Personalized Care and Considerate Service:

We understand the strong bond with your faithful companion, which is why we offer a warm and attentive service, tailored to each animal's individual needs to ensure a comfortable and safe journey.

Safety and Trust Above All:

We prioritize safety before, during, and after the trip, ensuring compliance with all regulations and legal requirements for each specific case.

Reviews from vetravellers we have helped

I traveled to Mexico with Chispa and they helped me in the whole process. Many thanks for the procedures with CEXGAN.

Samuel M.

Chispa

Always effective and fast. Every year I travel to Argentina and I do the passport legalization.

German P.

Duck

Excellent experience with Marcelo to process everything necessary for us to fly with our little dog to Dubai. He resolved all our doubts and did the pertinent procedures so that the process would be great.

Inma C.

Reinita

I have to travel to Argentina and Marcelo took care of doing all the papers, passport and certificates that I needed. Very attentive to all the details. A thousand thanks!

Valentina Z.

Marcelo is a genius. He did the certificates for me to travel to Uruguay and... A total success! I recommend him. Lucky is thankful for it.

Shirley M.

Lucky

Thanks for all the help and empathy to be able to take my cats to Japan. They were always attentive to answer and solve the problems that arose during the relocation.

Joan P.

Foky & Tris

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Frequently Asked Questions

Here we answer questions about the international relocation of animals and about our services. You can find more information and other interesting details on our blog.

In which stages of the relocation can Vetravel help me?

We analyze each case individually to provide personalized solutions that meet specific needs of each client, whether you require help on a specific matter (legal advice, passport management, obtaining certificates...) or because you prefer full assistance throught the entire process. We offer a comprehensive and 100% personalized service.

Which animals can travel?

We accept a wide variety of animals. Each case is different, so we evaluate its specific needs. Our goal is to ensure that all animals travel safely and comfortably, always complying with the laws of each country (both the origin country and destination).

Do I always need to obtain official documentation for my pet when travelling?

When traveling with an animal, whether for a short holiday or longer stays, or for a relocation to a destination outside the European Union, you will need to arrange documents through CEXGAN. All procedures must be carried out by an authorized and accredited veterinarian.

What is a pet passport?

The European pet passport is an official document that certifies an animal's health and allows it to travel within the European Union and some associated countries. It is mandatory for traveling with pets between European Union countries and some associated countries.

Where do I get it?

Any authorized veterinarian can issue a passport.

What are the requirements to obtain it?

The animal must have a valid rabies vaccination; be identified with a microchip compliant with the ISO 11784/11785 standard, and the microchip number must be recorded in the passport.

What is CEXGAN?

It is a platform run by Ministry of Agriculture responsible for managing export certificates for animals from Spain to other countries outside the European Union.

Are the requirements the same for countries outside the European Union?

Each country has different requirements, different timelines and conditions. Although all countries, including those in the European Union, require the animal be microchipped, have a current rabies vaccine and a passport, different vaccines are requested depending on the destination. Some countries even request a test that shows the rabies vaccine has worked correctly before traveling.

Who carries out the necessary tests depending on the country?

The tests must be conducted in laboratories authorized by the European Union.

How much time is needed to complete all the procedures?

Gathering all the documentation can be up to six months. It is important to bear in mind that each country has different requirements, which is why it is important to make the inquiry and planning with due time.

What is the difference between a health certificate and an export certificate?

In the ten days prior to the journey, the health certificate is issued. Once this certificate is obtained, the export certificate is processed.

Once the export certificate is issued, we are confident that we meet all the requirements to be able to enter the destination country. It would be the equivalent of a visa.

What determines whether animals travel in the cabin or in the hold?

Generally, the maximum weight to travel in the cabin is 8 to 10 kg, except for those dogs that are identified as assistance dogs. In any case, it is essential to check with the airline first.

What are the conditions for animals travelling in the hold?

The transport of animals in the hold is totally safe and the airlines that allow it have these specific areas equipped for this purpose. The conditions are similar to those experienced by passengers in the cabin.

Is it allowed to use sedatives for transport?

The use of any sedative or tranquilizer for the transport is prohibited, although some natural supplements (that do not cause excessive sedation) may be used.

Is the transport of brachycephalic breeds allowed?

The transport in the hold of some brachycephalic breeds is restricted by IATA.